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I know not everyone likes discord, but sometimes, it can be a very efficient way of getting a hold of someone at a moments notice.
I implore all of you, even if you don't want to use discord to verbally communicate; sometimes it's the easiest and most efficient way to contact a staff member for assistance.
I have discord on my home PC, cellular phone, tablet, and the PC at my brothers, so I'll always see a message ASAP.
That being said, I do work odd hours (8p-4am ET US), and the staff here are positioned around the globe, so there is a good chance you can get one of us at any time of day.
Even if I am at work, I routinely check discord on my breaks, and even then, if I can't address the issue right away, I will at the very least, acknowledge the situation, and
help the best I can from there, or can contact someone who can help further.
Please, don't feel you can't send me, or other staffers direct messages. We are here to help.
-Artemis
p.s. There is even the ability to send us PMs on the website here.
I implore all of you, even if you don't want to use discord to verbally communicate; sometimes it's the easiest and most efficient way to contact a staff member for assistance.
I have discord on my home PC, cellular phone, tablet, and the PC at my brothers, so I'll always see a message ASAP.
That being said, I do work odd hours (8p-4am ET US), and the staff here are positioned around the globe, so there is a good chance you can get one of us at any time of day.
Even if I am at work, I routinely check discord on my breaks, and even then, if I can't address the issue right away, I will at the very least, acknowledge the situation, and
help the best I can from there, or can contact someone who can help further.
Please, don't feel you can't send me, or other staffers direct messages. We are here to help.
-Artemis
p.s. There is even the ability to send us PMs on the website here.